Courses

Course Description

SYNOPSIS

The Diploma in Retail Management program will equip students with the TVET knowledge and skills required in the retail industry. This program will expose students to the knowledge and skills of Basic Retailing, Mathematics in Retailing, Customer Service, Retail Promotion, Retail Operations, Retail Buying, Merchandising, and Global Retailing. In addition, students will be exposed to relevant fields of study including Accounting, Economics, Commercial Law, Statistics, and Computers to guarantee balanced skills and be the ability to perform tasks effectively in the industry.

CAREER PROSPECTS

• Assistant Store Manager
• Retail Store Supervisor
• Department Supervisor
• Customer service officer
• Inventory Officer
• Retail Purchasing Assistant
• Sales Officer / Executive
• Assistant Dealer
• Merchandise Display Officer
• Entrepreneur
• Cyberpreneur
• Marketing Assistant

ENTRY REQUIREMENTS

SPM Graduate

1. Malaysian
2. Have SPM or equivalent
3. Pass Malay
4. Pass History (SPM 2013 and above)
5. Pass English
6. Passed Mathematics
7. Get FIVE (5) honours in any subject
8. Candidates do not have visual (blindness, colour blindness), hearing, physical, or learning disabilities that make practical work difficult

Graduates other than SPM

1. Malaysian
2. Passed MQA-recognized Certificate level studies/Malaysian Skills Certificate Level 3 in a related field
3. Candidates do not have visual disabilities (blindness, colour blindness), hearing, physical, or learning disabilities that make practical work difficult

1. Polytechnic Certificate

• Marketing Certificate
• Data Processing Certificate
• Certificate of Business Studies
• Certificate of Accounts Payable

2. Community College Certificate

• Account Clerk’s Certificate
• Business Operation Certificate
• Accounting Certificate

3. Malaysian Skills Certificate Level 3

• ASSISTANT CHIEF CASHIER (DT-011-3)
• Sales & Marketing Operations (FB-018-3:2012)
• Sales Operations (DT-020-3:2011)
• Purchase Operation (Wholesale) (DT-021-3:2012)
• Food Processing Product Packaging Operations (AF-012-3:2012)
• Retail Trade Operations (DT-014-3:2014)
• Operation of Distribution & Warehousing Services (IL-012-3:2012)
• Retail Operations (Department) (DT-010-3:2014)
• Warehouse Supervisor (Food Distribution) (Y-080-3)
• Deposit Supervisor (FB-012-3)
• Advertising & Promotion Services (FB-019-3:2012)
• SME Administrative Support Services (FB-050-3:2014)
• Public Relations Support Service (FB-051-3:2014)
• SALES SUPERVISOR (DT-010-3)

* If the certificate you have is not in the list above, please contact the Student Intake Unit, section Student Intake and Development Division